We publish what we learn: the math behind recovered revenue, the compliance tripwires practices miss, the 10DLC reality, what Weave / NexHealth / RevenueWell / Solutionreach really cost once the sales call ends. Every post is written by someone who actually operates this product.
Economics · 8 min read · 2026-04-19
How a 5,000-patient practice recovers $50k in 90 days without buying new patients
Back-of-the-envelope math: 6–12% lapsed ratio × 3–7% reactivation rate × $300 average visit × 3 months. Attach-rate upside from comprehensive treatment is where the real number lives.
Operations · 6 min read · 2026-04-19
The 5 segments of lapsed dental patients — and how to write for each
A1/A2 broken-appointment windows. B1/B2/B3 overdue hygiene tiers. Why "one reactivation message" underperforms by 40–60%.
Compliance · 10 min read · 2026-04-19
HIPAA compliance for patient reactivation — what your attorney will ask
BAA checklist, PHI-in-body prohibitions, audit-log expectations, consent tracking, breach notification clock. Written so you can paste the relevant sections into your attorney's review.
Pricing · 7 min read · 2026-04-19
Why flat-fee SaaS beats per-patient pricing for dental reactivation
Florida's §817.505, equivalent statutes in CA / TX / NY / IL / OH / GA, and why any vendor who offers "pay-per-rebook" is walking you into a third-degree felony.
Competition · 9 min read · 2026-04-19
Weave vs. NexHealth vs. RevenueWell vs. Solutionreach — the honest 2026 comparison
Four incumbents, all strong at what they bundle, none built specifically for reactivation. Where each wins, where each loses, and what that means for your buying decision.