Changelog

What we shipped.

Written the day we ship it. No marketing, no hedging. If we fix a bug, we tell you.

2026-04-19

NewLifecycle email engine + churn monitor

Lifecycle emails — welcome, stall nudge, reply celebration, booking celebration, weekly recap, SMS unlock, 4-month impact, 60-day renewal.
Churn monitor — nightly 0-10 score per tenant. Auto-alert at score ≥ 5.
Referrals — one code per practice, $100 credit per successful referral.
Exit survey + win-back — every cancellation learns something.

2026-04-18

NewPMS integrations + enterprise surface

Open Dental — direct REST API integration. Live in 10 minutes.
Dentrix / Eaglesoft / Curve / Dentrix Ascend — scaffolded; partner program pending.
REST API + webhooks — every tier gets API access. No enterprise gate.
SAML 2.0 SSO — DSO tier. Okta/Azure AD/Google Workspace.
White-label — custom accent color + logo per Practice Pro tenant.

2026-04-17

NewThree-tier pricing

Practice $297/mo — 1–3 chairs, 2k patients.
Practice Pro $697/mo — 3–8 chairs, 10k patients. Flagship.
DSO $1,997/mo + $297/location — multi-site groups.
14-day free trial on every self-serve tier. No credit card required.

2026-04-16

NewSelf-serve onboarding

Stripe → cookie → dashboard in one click, no sales call.
BAA e-sign via HelloSign.
CSV upload with auto-column-detect (CamelCase + snake_case + common PMS header shapes).
Starter voice profile auto-generated from your practice name.
Email-first launch — campaigns start the same day; SMS layers in when carrier approves.

2026-04-15

SecurityCompliance in code

PHI scrubber on every outbound message.
TCPA rate limits enforced at the database query layer.
Every send/reply/booking in an append-only audit log.
SOC 2 Type I evidence captured. Type II audit kicking off Q2 2026.

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