What does the USDPR pilot program include?

The pilot is a 14-day free trial with no credit card required, plus a 30-day money-back guarantee after activation. The first 10 practices also get a lifetime rate lock (your price never increases), priority white-glove onboarding, and direct Slack access to the founder. The trial includes email campaigns; SMS layers in after your 10DLC carrier brand approves (typically 2-3 weeks).

How long is the free trial for dental reactivation SaaS?

14 calendar days from activation. You can cancel in one click from the portal — no retention call, no cancellation fee, no per-patient invoice at any point. If you continue past day 14, the monthly subscription starts ($297/$697/$1,997 depending on tier).

Can I cancel my dental SaaS subscription anytime?

Yes. Every USDPR subscription can be cancelled in one click from the customer portal. No contract term, no early-termination fee, no retention call. Per TCPA + CAN-SPAM, we also stop all outreach sequences within 2 business hours of cancellation and delete stored PHI within 30 days on request.

Is the USDPR pilot program legal in my state?

Yes in all 50 states. Our pilot only contacts your existing patients under your practice name (follow-up care, not solicitation). We charge a flat SaaS fee, never per-patient, which keeps the arrangement inside federal anti-kickback safe harbors and state patient-brokering statutes. A HIPAA Business Associate Agreement is signed automatically at checkout before any patient data is imported.

What happens after the 14-day free trial ends?

On day 15, your selected monthly plan begins and Stripe charges your card. You can cancel on day 14 (or any day after) with one click and pay nothing. During the trial we run your first reactivation campaign end-to-end so you see real reactivated appointments before payment starts.

usdpr.

Founding-10 Pilot \u00B7 Closes at slot 10

Ten practices. Lifetime rate lock.

The first ten US dental practices to sign up get the Practice Pro tier at $697/mo, permanently \u2014 regardless of future pricing, regardless of patient growth. Plus founder-level onboarding, monthly roadmap calls, and a 30-day money-back guarantee. When slot 10 is taken, the program closes. There is no slot 11.

Claim a founding slot Email Colin first

What you get, beyond the product

Five things the next hundred customers won\u2019t have.

Closes permanently at slot 10. Two already claimed.

Lifetime rate lock

$697/mo. Locked. Forever.

List price rises to $897/mo the day slot 10 lands. Our modeled 2027 list is $1,197/mo. As a founding pilot, your rate is grandfathered permanently, written into the Service Agreement, surviving any future pricing change or ownership event.

Written into Service Agreement

30-day money-back

Under 10 rebookings in month 1? Refunded.

If usdpr. does not deliver at least 10 rebooked, shown-up patients in your first paid month, we refund that month in full within 7 days. One-time per practice. No retention call, no exit interview.

Refunded in 7 days

Founder onboarding

90-min screen-share. With me. Live.

A live 90-minute session where I walk your front desk through the product, tune templates to your tone, inspect your PMS export, and set up your first campaign. Not a Loom. Not a CSM. Me, live.

Direct with Colin

Monthly roadmap call

First 6 months \u2014 direct feature influence.

A 30-minute call, once a month, where you shape what I build next. Dentrix integration priority. Reporting you want to see. Template library additions. Pilot practices own my roadmap for half a year.

6 monthly sessions

Founding-10 badge

Listed on the site. If you want to be.

Your practice name appears in the Founding-10 section of this page and the homepage (with your permission). Adjacent to a case-study link if you write one. It's a craftsmanship signal to your patients and peers \u2014 and priceless SEO equity for your practice.

Opt-in, revocable

The math of the lock

What $200/mo saved compounds to over a 10-year SaaS relationship.

Non-pilot list price (post slot 10)

$897/mo

Starts the day slot 10 is filled. No grandfathering at this tier. +$2,400/year vs. the pilot rate, compounding year-over-year with any list-price adjustment.

Your pilot lock

$697/mo

Locked for the life of the Service Agreement. Survives renewal, patient growth (through 10,000), and any list-price change. Portable across ownership events via contract language.

$24,000

Saved over 10 years vs. standard list price \u2014 before any future price hike is considered. Modeled 2029 list would push this past $40k.

Commitments, in writing

Four guarantees the Service Agreement refunds against.

30-day money-back

Fewer than 10 rebooked, shown-up patients in your first paid month? Refund the month, within 7 days. Pilot-only. One-time.

Founder response SLA

Business-hours email reply in under 2 hours, or that day's fee comes off your next invoice. Auto-credited, not requested.

Data export SLA

Full CSV + JSON export emailed in under 1 hour. Every patient, campaign, reply, booking. Miss it \u2014 credit a full month.

Continuity guarantee

If the service shuts down or materially changes in the first 24 months, all paid fees refunded and open-source export tooling published. Contractually binding.

Is this you?

An honest fit check before you click.

Pilot-fit \u00B7 say yes if

These describe your practice.

You run a US dental practice (solo or multi-location) and "lost patients" is a real line item you track.
You have at least 1,000 active patients (any PMS \u2014 Open Dental direct, or CSV from Dentrix/Eaglesoft/Curve/etc.).
You can commit to a 90-minute founder onboarding in the first 14 days (front desk included).
You value a tool built narrow and deep over a 20-feature platform where reactivation is a checkbox.
You're OK with the 10DLC SMS wait (email runs the whole time; SMS layers in around day 14\u201321).
You'd write an honest review on G2/Capterra at day 60 \u2014 good review or bad, we just want the truth.

Not-a-fit \u00B7 say no if

These describe your needs instead.

You need a fully managed agency writing each campaign by hand. usdpr. is software, not a marketing firm.
You want per-rebook pricing. Not legal in most states \u2014 we won\u2019t build it.
You need same-day SMS with brand new number before carrier approval. No one can do that legally; don't believe vendors who claim otherwise.
Your PMS is niche and won't accept a weekly CSV export. We're a no-fit for a week or two until your PMS is scaffolded.
You want a multi-year prepay discount. Month-to-month only \u2014 we'd rather earn the next month than lock you in.
You're a DSO > 50 locations \u2014 the pilot is optimized for 1\u201320 location groups; email Colin for a larger-scale conversation.

Ten slots. Two gone. Rate doubles at slot 11.

The pilot closes permanently when slot 10 lands. New signups after that go through the regular plan at $897/mo with no rate-lock and no guarantees. The founding-10 is a one-time door. It opens once, we walk ten practices through, it closes.

Claim a founding slot Run the ROI first Ask Colin first