PMS integration · Dentrix G7 / G8

Dentrix patient reactivation — flat-fee, HIPAA-first.

Dentrix runs ~35% of US dental practices, and every one of you has a mountain of lapsed-hygiene patients. We reactivate them on your behalf — email day 1, SMS once your 10DLC clears, weekly KPI reports. Flat SaaS fee, no per-patient charges, BAA signed before any PHI moves.

Start today on CSV upload. Direct Dentrix integration activating Q3 2026.

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14-day trial · no card · Practice Pro $697/mo after trial

Two activation paths

Path 1 · CSV upload (today)

Export your broken-appointment + overdue-hygiene list from Dentrix once, upload the CSV, ingest in ~60 seconds. Auto-column-detection handles the messy Dentrix column names.

Time from signup to first email going out: ~15 minutes.

Read the Dentrix export guide →

Path 2 · Direct Dentrix API integration

Status: Q3 2026. Requires Henry Schein Developer Program enrollment (~$3,500/yr + ~2-week activation). An agent installs on your practice server, exposes Dentrix via a signed HTTPS channel, and we sync patients + appointments every 4 hours (Practice Pro) or 30 minutes (DSO).

Interested? Email colin@usdentalpatientrecovery.com — for DSO contracts ≥$10k MRR we absorb the partner-program fees.

How Dentrix practices are recovering revenue today

Typical 3-chair Dentrix practice has:

~5,000–8,000 active patients on file
6–12% lapsed in any 12-month window (broken hygiene, moved, wasn't reached)
~300–1,000 actively reactivable patients at any moment

Industry reply rates for reactivation campaigns run 8–18% with proper segmentation. At a $300 average visit value, this is typically $18k–$75k in recoverable quarterly revenue that's just sitting in Dentrix unseen.

Works with every Dentrix version

Dentrix version	CSV path	Direct API (Q3 2026)
Dentrix G7	✓ today	✓ agent-based
Dentrix G8	✓ today	✓ agent-based
Dentrix Ascend (cloud)	✓ today	✓ separate REST connector
Dentrix Enterprise	✓ today	Custom — contact us

FAQ

Is this HIPAA-compliant with Dentrix?

Yes. We sign a Business Associate Agreement before any patient data moves (via HelloSign, ~2 minutes). Every send, reply, and booking is logged in an append-only audit log. PHI never appears in message bodies — a scrubber enforces this at send time. See /security for the full posture.

What if I want to switch PMS later?

Your data is always exportable from /onboarding/export or our REST API. No export fee. No format lock-in.

How do I handle patients who already got a message from Dentrix's built-in reminders?

We only contact patients you flag as "active, no recent reach" in the export. If your Dentrix hygiene recall already contacted them in the last 14 days, exclude them from the export.

Your Dentrix patients. On the schedule. Starting this week.

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CSV upload works today · direct API Q3 2026 · no card required