Before you go

Is there a better option than canceling outright?

We'd rather keep you — but only if we're earning it. Pick any of the four below. Full cancel is one click from the last card. No pressure, no retention team call.

AccountYour practice PlanPractice Pro \u00B7 $697/mo Since\u2014

The offer

30% off the next 3 months. One click. Locks tonight.

You keep everything you have now. Same tier. Same seats. Same campaigns. Next three invoices are 30% off. If you cancel after 90 days anyway, we refund the last month in full \u2014 no questions. One-time offer, one click.

Applied instantly \u00B7 still cancellable anytime

Option 01 Pause billing

Pause your account \u2014 no charges, no data loss.

Freeze billing for 30, 60, or 90 days. Your patient list, templates, campaigns, and reports stay exactly where you left them. When you resume, it's one click. We'll send a reminder before the pause ends.

No data deleted Resume in one click Auto-reminder before end

Most common pick

Option 02 Move to a smaller plan

Drop to Practice \u2014 $297/mo. Keep running.

If Practice Pro is more than you need right now, downgrade to the Practice tier and keep the reactivation engine running on your first 2,000 active patients. Takes effect on your next billing date. No data loss.

Saves $4,800/year Next billing date Re-upgrade any time

Keeps the engine on

Option 03 Talk to the founder

15 minutes with Colin. No script, no save-attempt.

If something's not working \u2014 stale templates, low reply rate, bad segmentation, reports confusing the front desk \u2014 I want to hear it. I'll either fix it this week or help you export your data cleanly. Whichever is right for you.

15 min, founder direct No sales rep Cancel still one-click after

Email Colin now Usually replies within 2h

Option 04 End the subscription

Cancel outright \u2014 we\u2019ll make it clean.

Cancel effective at the end of this billing cycle. Your data export is emailed within the hour (patients, campaigns, replies, bookings \u2014 CSV + JSON). No reactivation data hostage, no exit fees, no cancellation team call.

Data export within 1h Access through end of period 30-day re-open window

Quick: what's the main reason?

Optional \u2014 but it directly shapes the roadmap. Two sentences is plenty.

Too expensive for the ROI we're seeing Didn't reactivate enough patients Switched to another tool (which?) Practice closed / sold / merged Too hard to use, onboarding didn't stick Missing a feature we needed Something else

One more step, then done