usdpr.
For practice owners \u00B7 1\u20138 chairs

You don\u2019t have a marketing problem. You have a leak.

Your front desk is already maxed. Your chairs are already booked \u2014 most of the time. But the 9% of active patients lapsing every year is a six-figure revenue hole that no amount of new-patient marketing will fix. This plugs it, without adding headcount or changing your PMS.

Start the 14-day trial Run my numbers first
Every objection, on the record

The six things every practice owner wants to know before saying yes.

Not marketing copy.
Founder-written answers.
Will my front desk actually use this, or will it sit unused like the last tool?
They don't touch it daily. usdpr. runs the outreach on autopilot. The only time your front desk engages is when a patient books or asks a clarifying question \u2014 and when they do, it arrives in their inbox with pre-drafted replies they can approve in one click. No new dashboard to check. No training webinar. If they can manage the existing recall list, they can manage this.
My PMS is Dentrix / Eaglesoft / [something not Open Dental]. Doesn't the sync have to be native?
No \u2014 CSV import works on day one. Open Dental has a direct REST sync live today. Dentrix, Eaglesoft, and Curve are scaffolded and activate in 1\u20134 weeks. Until then, you export a CSV from your PMS once a week (we provide the exact export instructions for every major system) and upload it \u2014 auto column-detect handles the rest. Same analytics, same reactivation rates.
What about HIPAA? I'm not sending patient data to a new vendor without looking at this carefully.
Right instinct. We sign a full HIPAA Business Associate Agreement via HelloSign before any patient data moves. PHI scrubber enforced at the database query layer \u2014 no treatment names, diagnoses, or procedure codes ever reach a message body. SOC 2 Type I complete; Type II in audit period. Counsel-reviewed before any client signs.
Isn't this what Weave / RevenueWell / Solutionreach already does? I pay them $400/mo already.
Yes and no. They bundle reactivation with 20 other features \u2014 and the reactivation piece is usually their weakest. We do one thing, deep. Reactivation-specific segmentation (A1/A2 broken-appointment, B1/B2/B3 overdue-hygiene). Reply-intent classification. Cross-channel cohort analytics. You can run usdpr. alongside your existing tool for the trial \u2014 side-by-side on the same list \u2014 and see the reactivation rate difference directly.
What if it doesn't work for my practice? I've been burned by dental SaaS before.
One-click cancel from the dashboard. No retention call, no cancellation fee, no "contact support to cancel" flow. Data export in under an hour \u2014 you take every patient, every reply, every booking with you as CSV + JSON. Pilot-program practices get a 30-day money-back guarantee: fewer than 10 rebookings in month 1, we refund that month within 7 days. See the pilot page.
I'm a solo dentist \u2014 who's actually supporting this if I have a problem?
Me. Colin. Personally. No tier-1 help desk. Email me, reply within 2 business hours or that day's fee comes off your invoice. I read every onboarding. I answer every question. Read the founder letter if you want the long version of the accountability story.
Your first week

Seven days from nothing to first reactivated patient in your chair.

Mon \u00B7 Day 0
15-min signup
Stripe + HelloSign BAA \u00B7 no card. Email live that afternoon.
Tue \u00B7 Day 1
First 3\u20135 replies
In your dashboard within hours of first send. Pre-drafted responses queued for the front desk.
Wed \u00B7 Day 2
First 1\u20132 bookings
Warm handoff to the front desk via dashboard notification. Patient info + full message thread.
Fri \u00B7 Day 4
First shown-up
Reactivated patient in the chair. Weekly production number auto-updates on the dashboard.
Sat \u00B7 Day 5
Friday Report
First weekly report in your inbox \u2014 contacted, replied, booked, shown, recovered.
Mon \u00B7 Day 7
Second wave fires
Second-touch sequence hits non-responders. Reply rate compounds. Bookings double.
$0
No card for the trial
14 days, credit-card free. One-click cancel anywhere.
1
Click to cancel
No retention call, no save-flow gauntlet. From the dashboard.
<1h
Data export SLA
All patients, messages, bookings \u2014 CSV + JSON, emailed.
30d
Money-back pilot
Under 10 rebookings in month 1 = full refund. First 10 practices.

Stop the leak. Keep the practice.

Every month you wait, another 15\u201320 patients quietly go inactive. 14 days, no card, plug it in, watch the Friday Report. If it doesn't pay for itself by day 30, cancel with one click.

Start the 14-day trial Run my exact numbers Read about the pilot