A portal that's actually useful.

Most dental patient portals are read-only and almost never logged into. usdpr.'s portal is action-first: book next visit, confirm reminders, update intake, settle a balance, message the front desk. One login, mobile-native, works for reactivated patients the same way it works for active ones.

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Six things it gets right.

Book + reschedule

Real calendar availability from the PMS. Booking rules respect hygienist scheduling, provider rules, and procedure-type blocks.

Confirm with one tap

Reminder notifications deep-link into the portal confirm flow — one tap, state synced back to the PMS immediately.

Update intake

Patient can update insurance, contact, medical history between visits. Delta emailed to the front desk for approval before it syncs to the PMS.

Message the front desk

Secure messaging under the BAA. Messages flow into the same operator console as reactivation replies — unified inbox, unified SLA.

Pay balance

Stripe-backed patient payments with saved cards. Auto-reminder for overdue balances — tuned to the TCPA + state collections rules.

Passwordless login

Magic-link email + SMS OTP. No password resets. MFA on re-auth for anything sensitive (insurance, medical, payment).

Patient reactivation + portal together = patients stay active, self-serve reschedules, and the front desk stops being a human scheduling engine. Competitors sell these as separate $X/mo add-ons; usdpr. ships them together.

One BAA. One billing line.

This module is included with every Practice Pro and DSO tier at no additional cost. Not an enterprise upsell. Not a per-location surcharge. Flat SaaS, covered under the same HIPAA BAA as reactivation.

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