usdpr.
Reviews module

Review requests that actually book stars.

Most review tools send a generic 'how was your visit' blast the day of. usdpr. times it to the patient's specific post-treatment comfort window, honors the one-SMS-per-day TCPA cap alongside reactivation sends, and routes low-score replies into the retention queue before they hit Google.

Start 14-day trial Book a 15-min call

Six things it gets right.

01
Post-visit timing
Day 1 for hygiene, Day 3 for restorative, Day 7 for endo (comfort gap). Per-procedure-type timing, not one-size-fits-all.
02
Google + G2 + Yelp + Facebook
Single-link landing page that funnels to whichever site the patient prefers. Reviews-by-site analytics in the dashboard.
03
Low-score interception
A patient who replies 'it was fine' or 1–3 stars gets a follow-up question inside the practice (not a push to Google). High-score replies (4–5) are one-click routed to the public review page.
04
Zero-double-send
Reminder + reactivation + review sends share the TCPA rate-limit ledger. A patient never gets 3 SMS on the same day from your practice because the app didn't know what the other apps did.
05
Reviews as ROI proof
Star count + rating delta appear in the Friday Report next to reactivation numbers so the practice owner sees both levers in one view.
06
Compliance by default
Cannot incentivize with discounts (FL §817.505 + Google TOS). Cannot exclude based on likely rating (FTC). Built-in guardrails.
A reactivated patient is the single highest-converting audience for a Google review — they're the ones who remembered you positively enough to come back. Ask them first. The raw conversion rate is 3–4× a cold visit-day ask.

One BAA. One billing line.

This module is included with every Practice Pro and DSO tier at no additional cost. Not an enterprise upsell. Not a per-location surcharge. Flat SaaS, covered under the same HIPAA BAA as reactivation.

Start the trial Run the ROI Read the pilot